Billing Inquiries
If you are a patient seeking assistance with a billing or collections notice or would like to request a copy of your medical records, please contact the hospital where you received care.
If you are unable to obtain a resolution at the numbers listed below, please contact an IES Patient Experience Advisor:
| John Peter Smith Health Network (JPS) |
|---|
| Integrative Emergency Services PG, PA (ED & UC) |
| Integrative Emergency Services PG, PA (ED & UC) |
| MYDAS, PA (CDU) |
| MYDAS, PA (CDU) |
| Date(s) of Service (DOS) |
|---|
| 09/01/2018 – 10/31/2021 |
| 11/01/2021 – Forward |
| 09/01/2018 – 10/31/2021 |
| 11/01/2021 – 09/30/2022 |
| Toll-Free Number |
|---|
| 469.420.5548 |
| 855.691.9890 |
| 469.420.5548 |
| 855.691.9890 |
| Baylor Scott & White Health (BSWH) |
|---|
| Century Integrated Partners, Inc (ED) |
| Century Integrated Partners, Inc (ED) |
| Century Observation Providers, PLLC (OBS) |
| Urgent Surgery Associates, PA (Surgery) |
| Urgent Surgery Associates, PA (Surgery) |
| Urgent Surgery Associates, PA (Surgery) |
| North Texas Critical Care, PA (Critical Care) |
| North Texas Critical Care, PA (Critical Care) |
| North Texas Critical Care, PA (Critical Care) |
| Date(s) of Service (DOS) |
|---|
| 10/01/2018 – 05/31/2021 |
| 06/01/2021 – Forward |
| 07/01/2017 – 06/30/2020 |
| 07/02/2006 – 03/31/2018 |
| 04/01/2018 – 07/31/2021 |
| 08/01/21 – Forward |
| 12/11/2013 – 03/31/2018 |
| 04/01/2018 – 07/31/2021 |
| 08/01/21 – Forward |
| Toll-Free Number |
|---|
| 877.305.5374 |
| 855.691.9890 |
| 877.305.5374 |
| 214.821.1599 |
| 877.305.5374 |
| 714.903.7818 or records@rsabill.com |
| 214.821.1599 |
| 877.305.5374 |
| 714.903.7818 or records@rsabill.com |
| Major Health Partners (MHP) Witham Health Services (WHS) Johnson Memorial Health (JMH) |
|---|
| Boone County Emergency Medicine (ED) |
| Boone County Emergency Medicine (ED) |
| Date(s) of Service (DOS) |
|---|
| 08/01/2018 – 04/30/2021 |
| 05/01/2021 – Forward |
| Toll-Free Number |
|---|
| 469.420.5548 |
| 866.773.1297 |
| Arze Medical, PLLC dba Key Medical Care (KMC) |
|---|
| Key Medical Care (SNF/ASL) |
| Date(s) of Service (DOS) |
|---|
| 08/01/2019 – Forward |
| Toll-Free Number |
|---|
| 866.515.0065 |
| North Texas Toxicology (NTT, PLLC) |
|---|
| North Texas Toxicology (TOX) |
| Date(s) of Service (DOS) |
|---|
| 10/01/2022 – Forward |
| Toll-Free Number |
|---|
| 855.691.9890 |
| Integrative Emergency Services Physician Group – Houston, PLLC (IESPGH, PLLC) |
|---|
| IESPG – Houston, PLLC (ED) |
| Date(s) of Service (DOS) |
|---|
| 11/01/2019 – Forward |
| Toll-Free Number |
|---|
| 866.773.1297 |
| IES – Carrollton, PLLC (IESC, PLLC) |
|---|
| IES – Carrollton, PLLC (ED) |
| Date(s) of Service (DOS) |
|---|
| 03/01/2020 – Forward |
| Toll-Free Number |
|---|
| 866.773.1297 |
| IES Mobile Medicine |
|---|
| IES Mobile Medicine, PLLC (Tele) |
| Meridian Health Partners, PLLC (SNF/ASL) |
| Date(s) of Service (DOS) |
|---|
| 03/15/2021 – Forward |
| 03/15/2021 – Forward |
| Toll-Free Number |
|---|
| 866.515.0065 |
| 866.515.0065 |
| Tucson Medical Center (TMC) |
|---|
| IES Arizona, PLLC (ED) |
| IES OBS Arizona, PLLC (OBS) |
| Date(s) of Service (DOS) |
|---|
| 02/01/2022 – Forward |
| 05/01/2022 – Forward |
| Toll-Free Number |
|---|
| 855.691.9890 |
| 855.691.9890 |
| Catholic Health Initiatives (CHI) Brazosport |
|---|
| IES Hospitalists, PLLC (IP) |
| Date(s) of Service (DOS) |
|---|
| 02/16/2022 – Forward |
| Toll-Free Number |
|---|
| 866.773.1297 |
| CHS – ShorePoint Health Venice |
|---|
| IES Florida, PLLC (ED) |
| Date(s) of Service (DOS) |
|---|
| 03/30/2022 – Forward |
| Toll-Free Number |
|---|
| 866.773.1297 |
| Carrollton Region |
|---|
| Virtuoso Spine and Joint Carrollton, PLLC (Clinic) |
| Virtuoso Spine and Joint Carrollton, PLLC (Clinic) |
| Date(s) of Service (DOS) |
|---|
| 08/01/2022 – Forward |
| 08/01/2022 – Forward |
| Toll-Free Number |
|---|
| 214.774.4878 or 401.742.7246 |
| 866.515.0065 |
| CHS – Arkansas North West Market |
|---|
| IES Arkansas, PLLC |
| IES HSP Arkansas, PLLC |
| Date(s) of Service (DOS) |
|---|
| 01/18/2023 – Forward |
| 01/18/2023 – Forward |
| Toll-Free Number |
|---|
| 866.773.1297 |
| 866.773.1297 |
| Hill Regional Hospital Crescent Medical Center Lancaster |
|---|
| IES Central Texas, PLLC |
| Date(s) of Service (DOS) |
|---|
| 01/01/2023 – Forward |
| Toll-Free Number |
|---|
| 866.773.1297 |
Affidavits Requests
IES processes Affidavit and Subpoenas requests for only the clients and dates of service listed below as identified based on the patient date of service (DOS). Please use the method provided below based on the client to direct your request. For requests to ChartSwap, there will be separate intake accounts based on the patient’s DOS.
Billing Entity and Patient Date of Service
Century Integrated Partners, INC (CIP, INC)
- For patient Dates of Service prior to 6/1/21, please use ChartSwap.
- For patient Dates of Service on or after 6/1/21, please use ChartSwap.
Lafayette Emergency Physicians, INC (LEP, INC) dba Boone County Emergency Medicine (BCEM)
- For patient Dates of Service prior to 5/1/21, please use ChartSwap.
- For patient Dates of Service on or after 5/1/21, please use ChartSwap.
Urgent Surgery Associates, PA (URSA, PA) OR North Texas Critical Care, PA (NTCC, PA)
- For patient Dates of Service prior to 8/1/21, please use ChartSwap.
- For patient Dates of Service on or after 8/1/21, please email Records@RSAbill.com
Integrative Emergency Services Physician Group, PA (IESPG, PA) OR Mydas, PA
- For patient Dates of Service prior to 11/1/21, please use ChartSwap.
- For patient Dates of Service on or after 11/1/21, please use ChartSwap.
